IT Support / Help Desk Job at Great Lakes Petroleum Co, Charlotte, NC

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  • Great Lakes Petroleum Co
  • Charlotte, NC

Job Description

Job Type


Full-time

Description

Primary Responsibilities:
  • User set-up and terminations
  • User account management across multiple platforms (Active Directory, iOS, Android, Office 365, Microsoft Intune, etc.)
  • Manage IT accessory equipment inventory and distribution
  • Device setup and assignment including phones, computers and printers
  • Daily helpdesk support - tickets, pc repairs, printers, cellphones, servers, networks, etc.
  • Monitor and manage systems Barracuda, Verizon, Intune, Office 365, Active Directory, Exchange Server, Printer Server, File Servers, Avigilon Camera and Gate System, Palo Alto Firewall and VPN, Sentinal One AV, Sage and Smarttruck)
  • Support IT Manager with efficiency improvements
  • On call for after hours IT needs and support if needed
  • Maintain high level of standards for service desk


Requirements

Strong computer skills, communication skills, attention to detail, thoroughness, organization, analytical skills, PC proficiency.

This is a full-time, onsite position in Charlotte, NC.

Job Tags

Full time,

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