Job Description

Reports to: Practice Manager

PRIMARY RESPONSIBILITIES

Responsible for assisting the dentist in the clinical treatment of patients

SPECIFIC DUTIES

Patient management:

• Greet patients with they sign in and monitor arrival time
• Set up treatment rooms for procedures
• Escort patients to treatment rooms
• Seat patients in treatment rooms
• Show care and concern, and help patients feel comfortable
• Obtain and review health histories, weight, height according to office protocol
• Ensure patients are always attended
• Anticipate and assist dentists needs
• Take radiographs as directed by dentist
• Mix dental materials
• Perform dental assisting functions and other tasks ass assigned by dentist
• Ensure patients questions are answered thoroughly before they leave
• Chart patients, services rendered and any charges
• Endure proper treatment notes are recorded in patient chart
• Escort patient from the treatment room
• Perform clinical procedures as practice act allows and as directed by dentist
• Give patient instruction and demonstrate when necessary (OHI, Pre-op, post-op, etc)
• Monitor patient flow

Treatment Room Management and Sterilization:

• Keep dental units ready, stocked, and clean
• Oversee cleanliness of the treatment room according to sterilization procedures
• Disinfect treatment rooms according to OSHA regulations
• Sterilize all instruments and handpieces according to OSHA regulations
• Keep trays, instruments, and treatment room drawers organized
• Ensure that office sterilization procedures document is on display
• Promptly send out and monitor all dental laboratory cases
• Implement the preventative maintenance/cleaning schedule for dental equipment
• Maintain dental office emergency kits.
• Follow laboratory procedures according to office protocol

Records Management:

• Securely store and handle patient records in compliance with state and federal requirements including HIPAA privacy and security regulations
• Accurately file/scan patient information
• Track cases and referrals to and from other doctors
• Assist in the administration of the recall system

Inventory Management:

• Monitor inventory and other dental office supplies as needed
• Ensure that treatment rooms are stocked at all times

Office Participation:

• Help in other areas of the office when necessary (ie answering phones, unpacking supplies, completing insurance forms, scanning documents)
• Be an active participant in team meetings
• Promote team concept by interacting with others in the dental office

PERSONNEL REQUIREMENTS

• High school diploma or equivalent
• Graduate of accredited dental assisting program or dental assisting experience preferred but not required
• Compliance with state dental practice requirements (Radiology certification, OSHA training)
• Computer skills in dental software
• Commitment to career development

Interpersonal:

• Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community
• Effective verbal skills to communicate with patients and staff

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