Senior On-Site Service Specialist.Managed Services Onsite Job at Metasys Technologies, Inc., Omaha, NE

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  • Metasys Technologies, Inc.
  • Omaha, NE

Job Description

Office Support
2+ Months Temp to hire
Shift Hours- 8-5 M-F

POSITION PROFILE
Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software. Also operates high volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format. Ships and receives products and supplies, sorts, distributes, and handles incoming and outgoing mail/faxes, and applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, reception, etc. Performs various building support functions related to meeting set-up and light maintenance.

JOB DUTIES AND RESPONSIBILITIES

  • Operates high volume copy machines and performs binding and finishing work
  • Operates high volume document imaging systems
  • Uses document image handling software
  • Operates MS Office and Email systems for opening, sending, and retrieving files
  • Opens, saves, and transfers PC files based on established protocols
  • Accesses document management systems via established protocols
  • Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems
  • Maintains records for management reports and inventories of supplies needed
  • Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop-off points as required
  • Calculates charges for jobs performed and maintains billing logs
  • Responds to and coordinates all service calls required by customers
  • May perform filing duties in conjunction with specific customer requests
  • Delivers completed jobs to pre-determined customer locations within and outside the site
  • Maintains daily meter and service logs
  • May travel between customer buildings
  • Answers customer questions regarding status or feasibility of job requests
  • Ensures upkeep of convenience copier areas by keeping them neat and well-stocked
  • Performs duties related to shipping and receiving of materials
  • May perform meeting room and conference room set-Client
  • May perform building occupant moves within assigned facilities
  • May perform re-lamping and light maintenance duties as assigned
  • May perform occasional cleaning duties as needed
  • May require periodic overtime on nights and weekends, including off-hour emergency response
  • Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales to complete various jobs
  • Uses all copier equipment, calculator, fax machine, postage meter, and some PCs
  • Performs filing duties, including purging and archiving old documents
  • Performs other duties as assigned

QUALIFICATIONS

  • Requires high school diploma, GED, and 1 2 years of experience or equivalent experience in a related field
  • Some related copy job experience is preferred
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status. Metasys Technologies, Inc.

Job Tags

Shift work, Night shift,

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