Job Description
Responsibilities:
- Leverage Salesforce's dedicated data model: Public Sector Solutions configuration and/or customization to build and deliver Salesforce UX/UI design solutions that meet business requirements
- Design, document, and review detailed design specifications, system specifications, and program-specific requirements to create UX/UI design solutions that balance platform capabilities and maintain a low code/no code approach
- Maintain a strong foundation in the Salesforce Public Sector data model with a 'Salesforce Public Sector First' mindset
- Participate in multiple programming activities and projects adhering to current SDLC processes and common agile practices
- Perform analysis, coding, testing, debugging, implementation, and documentation
- Create UX/UI designs of varying complexity leveraging the Salesforce Public Sector platform for desktop and mobile interfaces
- Develop integrations using Salesforce APIs to connect with other systems, including legacy systems
- Conduct code reviews for custom-developed code and make necessary technical adjustments and recommendations
- Manage organization-wide defaults, configure permission sets, establish role hierarchies, and write workflow rules
- Maintain the codebase ensuring consistency with overall application architecture
- Adhere to industry standards for ADA access by utilizing knowledge of WCAG AA standards
- Present, communicate, and document design work to internal teams and key stakeholders
- Design wireframes, prototypes, user flows, interaction prototypes, user personas, storyboards, customer journeys, site maps, and other design specification materials
- Utilize Salesforce's declarative development tools, including Visualforce, Lightning Components, and Salesforce Lightning Design System (SLDS)
- Apply front-end web development technologies such as HTML, CSS, JavaScript, and jQuery
- Design custom user interfaces tailored to specific business needs, including custom components and lightning web components
- Ensure user interfaces are responsive and function well across devices, including desktops, tablets, and smartphones
- Manage a variety of viewpoints to build consensus and achieve positive outcomes through design
- Collaborate effectively with developers and stakeholders to ensure correct implementation of user interface designs that meet business requirements and State User Experience guidelines
- Utilize design tools provided by the State of New Hampshire
- Perform basic platform configuration (objects, fields, page layouts, etc.), create reports and dashboards, and manage data
- Produce estimates of time and resources required for various tasks as part of a team; review estimates for accuracy and completeness
- Work under DoIT management to adhere to coding standards and best practices, familiar with test-driven development and the "no code, low code, custom" approach
- Collaborate with Salesforce administrators on release cycles to deploy new functionality and updates to existing applications, objects, and code
- Align with Salesforce recommended best practices
- Take appropriate steps to protect PHI/PII/PCI
Required/Desired Skills:
- Salesforce UI/UX Development experience - Required 5 years
- Experience with Salesforce's declarative development tools, including Visualforce, Lightning Components, and Salesforce Lightning Design System (SLDS) - Required 5 years
- Expertise in setting up environments for Salesforce public sector solutions - Required 2 years
- Experience and expertise with WCAG AA standards - Required 5 years
- Experience implementing wireframes and design solutions with Adobe Photoshop and InDesign - Required 5 years
- Experience with front-end web development technologies like HTML, CSS, JavaScript, and jQuery - Required 4 years
- Experience with APEX, SOQL, creating workflows, SDLC, Agile SCRUM - Required 4 years
- Experience with Copado, SAFe Agile - Highly Desired
- Certifications: Salesforce User Experience Designer Certification - Highly Desired
- Excellent written and verbal communication skills - Required
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Education: Bachelors Degree JobRialto
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